100% Product Guarantee
We guarantee your satisfaction 100%. If there is any problem or question regarding your shipment, please contact us immediately by phone at 805.962.5857(Monday-Friday 9am-7pm PT, Saturday 8am-4pm PT, Sunday 8am-4pm PT) or 24hrs a day by e-mail.
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Shipping Policy
Oreana Winery is committed to fast delivery. If you order an item that is not in stock, we will notify you of the delay as soon as we receive your order. To ensure the fastest delivery of your package it will be shipped via Federal Express or USPS.
Return Policy
Oreana Winery strives to provide excellent customer service, and we will do whatever we can to ensure that you're satisfied. Should you feel the need to return or exchange an item, please contact Customer Service (click here) first and we will arrange for return shipping at no cost to you.
If you return items without contacting Customer Service first, you may be subject to paying the return shipping costs.
You do not need to return an order to get a refund or exchange. You can contact our Customer Service at 805.962.5857 (Monday-Friday 9am-5pm CT, Saturday 8am-4pm CT, or send us an email.
